Support
Last updated: June 29, 2026
Need a hand with Pasvo? We read every message. The fastest way to reach us is email, and we'll get back to you as soon as we can.
Contact us
Email us at [email protected] for anything: questions, bug reports, billing, or feedback. To help us sort it out faster, please include the email address on your account, what you were trying to do, and a screenshot if you have one.
Billing & subscriptions
You can manage your plan yourself from Settings → Billing: update your payment method, view invoices, switch plans, or cancel through the Stripe customer portal. Cancelling stops the next renewal, and you keep your paid features until the end of the current billing period. For the full plan details, see our pricing page. Subscriptions are generally non-refundable. We always correct billing errors and honor any refund required by law, and may consider other requests at our discretion. See Section 4 of our Terms of Service for the details.
Your account & data
You can export or delete your data at any time from your account settings. To opt out of the third-party product-analytics cookies we use and exercise your privacy choices, including Do Not Sell or Share and Global Privacy Control, visit Your Privacy Choices. Our Privacy Policy explains what we collect and how we use it.
Copyright & DMCA
If you believe content on Pasvo infringes your copyright, email our Designated Agent at [email protected] with the copyrighted work involved, the allegedly infringing material and where it appears, and your contact information, and we will respond. See our Terms of Service for more.
Frequently asked questions
How do I cancel my subscription?
Open Settings → Billing and use the customer portal to cancel. You keep your paid features until the end of the current billing period.
How do I reset my password?
Use the "Forgot password" link on the sign-in page to reset it. If you signed up with Google or GitHub, sign in with that provider instead.
Is my resume data private?
Yes. We never sell your personal information, and we do not use your content to train third-party AI models. See our Privacy Policy and Your Privacy Choices.
What is your refund policy?
Subscriptions are generally non-refundable. We always correct billing errors and honor any refund required by law, and may consider other requests at our discretion. To report a billing error, email [email protected].